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This material is excerpted from the introduction to my new book, Bots in Suits: Using Generative AI to Revolutionize Your Business, a practical demonstration of how to converse with a generative AI chatbot (like ChatGPT) for business use. The ebook is on sale now at various retailers (with print coming soon), but for the time being, subscribers to Customers, Costs, and Cash Flow can get it for free! Because generative AI operating at the level of ChatGPT is so new, you need to tread lightly. It would be a dire mistake to read this book and go, “Wow, now I don’t need to pay all

Let’s talk about the wave of layoffs in the news. It’s become a common sight over the years to see poorly run, highly funded startups (usually in tech) resort to mass layoffs in knee-jerk fashion. That’s no surprise, as many of those companies aren’t really differentiated on product and don’t even need a path to profitability in order to be considered a reasonable funding bet for many VCs. The common VC model only looks for a small handful of true winners, followed by some break-evens or small losses and the rest as total failures with 100% loss of capital. If

This material is excerpted from the introduction to my new book, Bots in Suits: Using Generative AI to Revolutionize Your Business, a practical demonstration of how to converse with a generative AI chatbot (like ChatGPT) for business use. The ebook is on sale now at various retailers (with print coming soon), but for the time being, subscribers to Customers, Costs, and Cash Flow can get it for free! Fictional literature, movies, shows, and games have long been filled with stories of sentient machines, but we are living through the first period in history where that fiction is actually becoming a reality. Granted, we’re still in