Welcome to the personal website of
business leader, author, and speaker

Nick Gausling

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Business Development & Corporate Development

Creates and implements forward-thinking strategic plans, partnerships, investments, and initiatives to capitalize on market trends and compete within a changing business landscape.

finance
Data & Analytics

Operator who utilizes financial analysis, economics, market research, and business intelligence to solve problems and identify opportunities. Managerial literacy in data science & analytics.

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General Management

Structures and leads cross-functional teams to optimize processes, drive revenue growth, make smart reductions to expenses without sacrificing quality, and generate bottom-line profits.

About Nick Gausling

Nicholas Gausling has launched, managed, and supported initiatives responsible for multiple millions of dollars in financial impact. Nick is a data savvy operating and development executive with an extensive background spanning startup, small business, and large company ($1B+ revenues) leadership in both physical and remote environments.

Nick’s executive experience includes omnichannel retail & e-commerce, financial services & venture capital, and consumer packaged goods (CPG) manufacturing and distribution.

Nick is also an author & speaker who covers topics such as digital strategy, organizational design, investments and capital markets, and the future of business.

OPERATING LEADER FOR TURNAROUND & GROWTH: Leadership in large company turnaround / change management, as well as startup, small business, and large company growth environments. Helping companies and business units go from net losses to EBITDA positive. Helped lead a multi-billion-dollar national retailer from chapter 11 bankruptcy restructuring to record profitability and public readiness (pre-IPO) in just 3 years. Led budget control effort to reduce salesperson expense by -50 basis points year over year, saving millions of dollars. Helped lead through numerous business challenges including multiple organizational and team restructures in business units as large as $1B+, launching a major new division, converting a historic cost center into a multi-million-dollar profit center, and COVID-19 response (regulatory, expense management, contactless retail program, revenue recapture, sanitation, store re-opening plans).

MULTI-FUNCTIONAL DYNAMIC EXECUTIVE: Breadth of executive experience in diverse organizational types with roles and responsibilities including corporate chief of staff, de facto divisional chief of staff and divisional CFO in a multi-billion-dollar business unit, head of innovation projects & research for a corporate innovation team that was recognized by the CEO of Microsoft, head of e-commerce operations, head of omnichannel projects and business development, and head of e-commerce customer retention. Navigated a complex, multi-year arbitration in coordination with counsel and saved the company from potential bankruptcy. Experienced in digital & traditional marketing, merchandising, contract negotiation, logistics & supply chain, and human resources. Directly managed functions including IT, facilities, QA/QC, compliance & legal, and investor relations / board relations.

STRATEGIC ALLIANCES: Managed key strategic partnership including white label app integration with a wellness technology ranked #1 by the New York Times. Collaborated with VP of Sales to negotiate a private label contract with a major natural products retail chain, boosting annual revenue by ~ 10%+. Launched or incubated multiple startups. Managed and negotiated across numerous contract cycles, including with one of the largest beverage companies in the Middle East and North Africa (MENA). Procured relationship with a financial services vendor to solve competitive gap in several states with no or limited secondary/tertiary financing. Served as client-side project lead on a multi-million-dollar digital modernization consulting engagement with Bain & Company.

Nick accepts a limited number of speaking opportunities. If you would like him to speak at your event, please contact him via LinkedIn with details.

Key Professional Experience

Mattress Firm (2018 - present)
Largest specialty mattress retailer in the United States.

Director of Omnichannel Innovation & Research (2021 - present)
Director of Omnichannel Optimization (2020 - 2021)
Division Director, Field Optimization (2020)
Division Director, Strategy & Analytics (2018- 2020)

Currently leads business development research and program management / project management (blending Lean/Agile/Kanban/Scrum methodologies) for the Omnichannel Innovation group, leveraging strategic partnerships to bring cutting-edge sales and CX technologies to both brick & mortar stores and e-commerce / digital.

Previously held roles/functions include:

  1. Oversight and leadership of the E-commerce Operations, E-commerce Customer Retention, and Omnichannel Project teams.
  2. Leading cross-functional support for revenue generation (web/cart sales, chat and phone-based inside sales, and third-party marketplaces), CX, digital merchandising, and digital marketing.
  3. Divisional brick & mortar leadership supporting books of business ranging from $700MM – $1B+ across 600-900+ retail stores. Acted as de facto division Chief of Staff and CFO, exercising direct responsibility for field-facing financial & KPI analysis, finance vendor relations, special projects, and serving as a divisional liaison to the corporate office.
Emerald Risk Solutions (2014 – 2018)
Boutique financial services firm specializing in venture capital / startup incubation.

Managing Partner

Co-founded and led the firm. Sourced deal flow, conducted due diligence, trained personnel, interfaced with regulators, and provided services B2B and B2C. Guided the company through its transformation from a financial planning firm into a boutique venture capital investor and incubator. Led the firm to acquire equity positions in portfolio companies spanning tech, CPG manufacturing and distribution, and professional services, including operations both domestic and international.

Real Water (2013 – 2015)
A nationally-distributed CPG company operating in the premium functional beverage category.

Chief of Staff (2013 - 2015)
Manager, External Affairs (2013)

As the principal cross-functional executive,  led coordination and special project management across all departments, including: sales and distribution, marketing and PR, finance, HR, manufacturing and logistics, and QA/QC. Direct oversight of business development, corporate development, investor relations, Board of Directors affairs, managing engagements with outside legal counsel and investment bankers, contract negotiation, regulatory affairs, and facilities management. Directly reported to the President/CEO and previously to the Executive Vice President.

Publications & Presentations

SCHOLARLY:

Jamin Hübner and Nicholas Gausling, “A Reconsideration of Corporate Monarchy: Evaluating the Literature and Logic Surrounding Co-CEOs.” (working title; publication pending)

Nicholas Gausling, “A Review of Mark Spitznagel’s The Dao of Capital: Austrian Investing in a Distorted World,” Christian Libertarian Review, vol. 2 (Jul 2019): R61-R68

BUSINESS TALKS:

North American Homegoods eCommerce Summit (June 23, 2021). Retail Summits. Panel speaker: “Utilizing Technology to Enhance the Customer Experience.”

Texas eCommerce Virtual Summit (August 12, 2020). Retail Summits. Panel speaker: “The Importance of Omnichannel Integration.”

POPULAR:

Nick’s answers to business questions on Quora

Nick’s business articles on Medium

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The Wharton School – University of Pennsylvania. Executive Education topics studied: Leadership in the 21st Century, Managing the Global Firm, Managing and Motivating Talent, Strategic Management (Competitive and Corporate Strategy)

The University of Chicago Booth School of Business. Executive Education topics studied: Digital Innovation Strategy and Management

Executive Education