SERVICES

Profitable Operations Game Plan

Do you intuitively know your business is leaving money on the table but aren’t sure where or how to get it? Sometimes it takes an outsider’s help to gain clarity.

This service provides you with actionable recommendations to improve your bottom line, and helps you get started with actually implementing them. 

WHAT WE DO: Nick and his team will conduct a thorough review of your core business, providing clear insights on specific, realistic things you can do to improve operational profitability. We will examine in detail (i) three to five years of financial statements to understand the big picture within the context of your goals (ii) your marketing, sales, and customer service engines that drive your revenue, and (iii) your product or service delivery that drives your margin.

WHAT YOU GET: A straight-forward action plan highlighting specific findings and actionable recommendations to improve your bottom line. You don’t want to pay for a consultant’s report that collects dust and never gets implemented, so the service also includes one month of follow-up support via e-mail to help you get started with actually making improvements in your business. Enhanced support is available upon request.

WHO WE WORK WITH: This service is intended for established (minimum 36+ months) specialty B2C businesses with personnel such as direct-to-consumer brands, specialty retailers, and niche consumer service providers. Clients should have P&L responsibility for either the overall business or an operating unit. If that doesn’t describe your business, you can still benefit from Nick’s content by subscribing to Customers, Costs, and Cash Flow.

HOW LONG IT TAKES: Specific timelines will be discussed before commencing and depend upon the size and complexity of your organization, as well as your ability to provide access to the necessary data and personnel. Having said that, most SMB game plans are completed within approximately 1 month and large company operating unit game plans within 1-2 months.

HOW MUCH IT COSTS: Most consultants aren’t even willing to estimate your investment without making you get on a call. In the interest of providing you with a great customer experience, Nick wants you to feel comfortable that we’re in the same ballpark before you reach out. In $USD, service starts in the mid four figures for a small business and typically goes up to the mid five figures for a major operating unit within a large company. Your investment ultimately depends upon the size and complexity of your organization, any necessary travel, and the length and type of follow-up support you request.

VALUE: Results vary and are affected by multiple factors, many of which depend on you. Having said that, Nick’s goal is to always deliver clients value worth at least 7x their investment. If you don’t see the value, Nick will work with you to find a solution.

Executive-Level Optimization Support / Fractional COO

Do you need hands-on support with a specific initiative, problem, or project that significantly affects your company’s bottom line, or need somebody to help organize the different functions of your company and build out processes for the long term?

Nick provides tailored executive-level support to optimize your sales, processes, or projects.

WHAT WE DO / WHAT YOU GET: Click here to see specific case studies showing how Nick helped businesses like yours achieve major wins in these areas. These are just a few examples; please inquire to discuss the specifics of your business and needs.

WHO WE WORK WITH: This service is intended for established (minimum 36+ months) specialty B2C businesses with personnel such as direct-to-consumer brands, specialty retailers, and niche consumer service providers. Clients should have P&L responsibility for either the overall business or an operating unit. If that doesn’t describe your business, you can still benefit from Nick’s content by subscribing to Customers, Costs, and Cash Flow.

HOW MUCH IT COSTS: Most consultants aren’t even willing to estimate your investment without making you get on a call. In the interest of providing you with a great customer experience, Nick wants you to feel comfortable that we’re in the same ballpark before you reach out. While the price ultimately depends upon a number of factors, Nick’s typical fees start in the low five figures $USD and increase based upon the complexity of the engagement.

VALUE: Results vary and are affected by multiple factors, many of which depend on you. Having said that, Nick’s goal is to always deliver clients value worth at least 7x their investment. If you don’t see the value, Nick will work with you to find a solution.

Concierge Advisor Service

This is the highest tier relationship available and guarantees you ongoing access to Nick’s expertise.

As a long term thought partner to your leadership team, Nick helps you navigate your business’ issues and aspirations with objective guidance. In addition, the goal is to upskill your team over time. Unlike many traditional consulting models designed to keep you in the dark and dependent, Nick seeks to empower your team by explaining the why and the how.

WHAT WE DO / WHAT YOU GET: Think of Nick as your leadership team’s personal advisor. As any issues or aspirations come up, you can contact Nick for insight and advice. The service scope is tailored to your specific needs.

WHO WE WORK WITH: In order to ensure mutual fit, if you don’t already have a prior relationship with Nick then the Profitable Operations Game Plan or Executive-Level Optimization Support / Fractional COO is required before signing up for this service.

CAPACITY LIMIT: To ensure quality of service, Nick only accepts a limited number of advisory clients. Please inquire for current availability.

HOW LONG IT TAKES: The intent is to work together to improve your business over the long term, and generally an initial commitment of 6 months is required.

HOW MUCH IT COSTS: Your investment depends on multiple factors like service scope, number of people Nick will be advising, your preferred communication channels, and requested average response time. Having said that, most companies can expect a total monthly $USD fee in the low four figures for an SMB up to the mid four figures for a large company operating unit. Nick is glad to provide occasional hands-on implementation support at no additional fee, though substantial hands-on involvement that would ordinarily be Executive-Level Optimization Support / Fractional COO work will increase the price.

VALUE: Results vary and are affected by multiple factors, many of which depend on you. Having said that, Nick’s goal is to always deliver clients value worth at least 7x their investment. If you don’t see the value, Nick will work with you to find a solution.

Ready for your business to achieve More Sales, More Wins, and More Cash?
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